To request the renewal of an academic site license (also known as a floating or token license), please submit a support request via our Support Portal. When creating the request:
- Specify Account type as Academic
- Specify Type of Issue as Site license request form
- Include the license ID of the site license to be renewed
Please make sure that you can access the license details. Ask your system or license administrator for help if the license does not show up.
Someone from our support team will be happy to help you.