Gurobi closes on Startup

Answered

Rachel Macfarlane

• April 25, 2019 13:55

Hello all. I downloaded Gurobi with an academic licence. The application closes on startup. Licence key looks as expected when viewed as text file. Any ideas on what the problem could be? Thanks in advance. 

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• Official comment

  

  Simranjit Kaur

  Gurobi Staff

  • December 06, 2024 00:59

  This post is more than three years old. Some information may not be up to date. For current information, please check the Gurobi Documentation or Knowledge Base. If you need more help, please create a new post in the community forum. Or why not try our AI Gurobot?.
• 

  Daniel Espinoza

  • April 25, 2019 14:26

  Hi Rachel, did you follow the quick start guide for your platform? http://www.gurobi.com/documentation/8.1/quickstart_windows/index.html

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  Greg Glockner

  Gurobi Staff

  • April 25, 2019 19:53

  First step is to get the error message that is lost when you are opening the desktop application. Try running the interactive shell from an interactive prompt:

  1. On Windows, open cmd, then run: gurobi.bat
  2. On macOS, open the Terminal, then run: gurobi.sh

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