Testing your license

Answered

Pascal van Vliet

• May 19, 2021 15:21

Hi all,

In the step where I try to test my license, I keep getting the following error and then the cmd closes.

Python 3.7.6 (tags/v3.7.6:43364a7ae0, Dec 19 2019, 00:42:30) [MSC v.1916 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.

No HostID specified in license file

I could not find anything to resolve this.

When I go to my (academia) license in the browser I see that HostID is specified.

How can I resolve this issue?

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• 

  Karin Öhman

  • May 20, 2021 11:34

  

  

  I have the same problem.

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• 

  Alison Cozad

  Gurobi Staff

  • May 20, 2021 15:11

  Karin, Pascal, I have created Gurobi Support requests to better troubleshoot this error.  Be on the lookout for an email to follow-up!

  1
• 

  Karin Öhman

  • May 21, 2021 06:19

  

  

  For some reason, it now works for me. The problem is that I can not understand what I did differently...

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• 

  Kai Winheller

  • June 03, 2021 09:34

  

  

  Hello,

  Is there any solution for the problem yet?
  I have the exact same error message. 

  Also Using an academic License

  Greetings Kai

   

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• 

  Matthias Miltenberger

  Gurobi Staff

  • June 03, 2021 12:03

  Hi Kai,

  We will handle this in an internal ticket.

  Cheers,
  Matthias

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  Alison Cozad

  Gurobi Staff

  • June 03, 2021 14:00

  If you stumble across this post because you are having the following error, please visit support.gurobi.com and submit a request. We can certainly help.

  No HostID specified in license file

  When you submit the request, it would be helpful to include the contents of your Gurobi license file (gurobi.lic).

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