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Request for Gurobi Academic License

Answered

Comments

4 comments

  • Maliheh Aramon
    • Gurobi Staff

    Hi Grik, 

    Please follow the instructions as described in the article “How do I obtain a free academic license?” to obtain a free academic license.

    Best regards,

    Maliheh

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  • Grik Tadevosyan
    • First Comment
    • First Question

    Dear Maliheh,  I followed the instructions on your website, but I’m still encountering an error. I’ve attached screenshots that show the steps I took and the full error message.

    Could you please advise on how to resolve this?

    Best regards,

    Grik

    0
  • Maliheh Aramon
    • Gurobi Staff

    Please submit a request to our Help Center describing the issue. Our license team would then help you. 

    To submit a request:

    1. Visit our Gurobi Help Center
    2. Click on the “Get Help" link in the top right corner of the webpage (you need to be logged in to your Gurobi Portal account)
    3. Look for the ticket icon at the bottom right of the chat response
    4. Click on the icon to “Create a support request”
    5. Fill out the form with details about your issue, and we will get back to you as soon as possible

    Thanks,

    Maliheh


     

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  • Grik Tadevosyan
    • First Comment
    • First Question

    Dear Maliheh,  I’ve submitted the support request ticket. Thank you very much for your help! 

    Best regards, 

    Grik

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