Gwyneth Butera

Also, please see our KB article How do I diagnose a wrong solution? which provides a number of tips on how to troubleshoot this type of issue. - Gwyneth

To add to what Riley said, also please be sure the code itself does not have any Gurobi license details, such as WLS API keys. -G

Hi! Based on the email address for your account, it appears that you are located in China? If so, please contact the Gurobi reseller in China; see http://www.gurobi.cn/NewsView1.Asp?id=4 for furthe...

A related article in the Knowledge Base is Why does Gurobi report my model is infeasible when it has a feasible solution?

In addition to Jaromil's suggestion, please have a look at our KB article How do I diagnose a wrong result? for more suggestions.

Thanks for the suggestion Noah! I have added this to my list of potential improvements for the Knowledge Base. -G

Have you had a chance to try the suggestions in the article How do I suppress all console output from Gurobi?

For users with academic licenses, please see What are the options for using an academic license on the cloud?

Hi Thorsten - As mentioned above,  please create a support ticket in the Gurobi Help Centre explaining the issue. -G

What is the error you get? Please share excerpts from the logfile so we can better understand the issue. -G