Gurobi error 10009 : No Gurobi license, or license not started or set

Answered

Nicolas Schlegel

August 27, 2024 21:49

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Hello, 

I am suddenly encountering error 10009 after a restart of my container where I run simulations. When running the simulation, it does detect the academic license and tells me "Academic license xxxx - for non-commercial use only". But when the optimize method of my model is called, I get error 10009. I checked that my license is still active, and it is indeed. Also, I noticed that this error depends on the code I run. For other simulations, I do not get this error and I can solve an optimization problem without error on the same container with the same python.

I have WLS academic license.

Thank you in advance for the help!

Related to

• WLS (Web License Service)

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  Maliheh Aramon

  • Gurobi Staff

  August 27, 2024 22:41

  Hi Nicolas, 

  Since this is a license issue, I’ve created a ticket in our Help Center and will reach out to you shortly through the ticket.

  Best regards,

  Maliheh

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  Gwyneth Butera

  • Gurobi Staff

  August 31, 2026 14:27

  For this case, the issue was related to an internal clock that was out of sync. See How do I resolve an "Error code 10009: Token expired"? for more information.

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