Gwyneth Butera

For others who may receive this error message, please see the Knowledge Base article: How do I resolve the error "No compatible runtime available for version X.X.X" ?

it is possible to create multiple connections to the token server from the same machine, for example, if different optimization runs are started from the same machine, each one will use a token and...

The primary adapter and HostID may be changing when attaching and detaching from some docking stations. See What system changes can invalidate a license file? You can get a second academic license ...

The primary adapter and HostID may be changing when you connect to the university network; sometimes this occurs when attaching and detaching from some docking stations. You can get a second academ...

Here, the supercomputer staff needed to run an update on their end in order to resolve the issue.

In some instances, the package "krb5" was missing in the user's conda environment, and installing it resolved the issue and the username could be correctly queried.

Please see the article How do I resolve an "Academic Domain Error"? for help with this issue.

For other users with this same question, please see: https://www.gurobi.com/product/download-center/online-course-license-request