academic license problem

回答済み

诗雪 张

2026年07月06日 09:17

• 

After applying through the web https://www.gurobi.com/cn/academics, I received the email saying my one-year free academic license has been generated. But I checked my Gurobi Licenses, there is no new license, so I can't use it. I want to know how I get the new license.

-1

• 正式なコメント

  

  Gwyneth Butera

  • Gurobi Staff

  2026年07月07日 10:16

  For other users with a similar. If you apply for a license through our partner OAT, your license will not appear in your Gurobi portal account immediately. It will eventually be transferred to your portal account, though this may take up to a month. We are working with our partner to update the instructions in the email you referenced.

  In the meantime, you can set up the license on your machine using the grbgetkey command included in the email:

  grbgetkey xxxxxx-yyyy-xxxx-yyyy-xxxxxxxx
• 

  Marika Karbstein

  • Gurobi Staff

  2026年07月07日 06:43

  Hi,

  We handle your request via a ticket in our Help Center. Please check your inbox and reply with the requested information.

  Best regards,
  Marika

  0

サインインしてコメントを残してください。