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password mismatch error

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7 comments

  • Official comment
    Simranjit Kaur
    Gurobi Staff Gurobi Staff
    This post is more than three years old. Some information may not be up to date. For current information, please check the Gurobi Documentation or Knowledge Base. If you need more help, please create a new post in the community forum. Or why not try our AI Gurobot?.
  • Eli Towle
    Gurobi Staff Gurobi Staff

    Hi,

    It looks like a password is specified in the Gurobi license file used by the token server (see here). To use a password-protected token server, you should specify the same password in your local client license file. To do this, obtain the password from the individual managing the token server, then add a line to your client license file of the following form:

    PASSWORD=abc123

    More information about token server client license files can be found here.

    I hope this helps. Thanks!

    Eli

    0
  • Edgar Cutar Junior
    Gurobi-versary
    First Comment
    First Question

    Hi, Eli!

    I don't think that's the case.

    We are indeed using the password, but I have no problems acessing gurobi via the gurobi command, or thru python script. The issue only emerges when I call grbtune in the command line.

    0
  • Silke Horn
    Gurobi Staff Gurobi Staff

    Hi,

    I could reproduce the issue. We will reach out to you via our support portal.

    Silke

    1
  • Edgar Cutar Junior
    Gurobi-versary
    First Comment
    First Question

    Thanks, Silke!

    0
  • Eli Towle
    Gurobi Staff Gurobi Staff

    Hi Edgar,

    Thanks for reporting this. This issue is fixed in Gurobi 9.0.1, which was released a few days ago.

    Eli

    0
  • Edgar Cutar Junior
    Gurobi-versary
    First Comment
    First Question

    Great! Thanks guys!

    0

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