Gurobi error 10009: User name mismatch (licensed to 'root', current user is 'XXX')

Answered

nasim baharisangari

May 12, 2022 17:58

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Hello All,

I was using gurobi951 on Ubuntu 20.04.3, and it was working just fine until  I noticed that my academic license is expired. Thus, I renewed my academic license. I ran Gurobi on MATLAB, and I got this error:

Gurobi error 10009: User name mismatch (licensed to 'root', current user is 'XXX')

I deleted Gurobi altogether and reinstalled everything, and yet I have the same error. I did not have this issue before.

Any help is greatly appreciated!

 

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• 

  Jaromił Najman

  • Gurobi Staff

  May 13, 2022 08:31

  This has been handled in an internal Support Ticket.

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