Gwyneth Butera
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Gurobi Staff
- Total activity 790
- Last activity
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- Votes 14
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Activity overview
Latest activity by Gwyneth Butera-
Gwyneth Butera created an article,
Gurobi 13.0.2 released
As of May 2026, Gurobi version 13.0.2 is officially released! Please download this newest major release from the Download Center on our website. Further informationDownload the latest version of Gu...
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Gwyneth Butera created an article,
How do I contact my Technical Account Manager (TAM)?
For general assistance with Gurobi or your Gurobi license, please start with Gurobot—our chatbot interface that provides instant, expert‑level guidance. If Gurobot is unable to resolve your issue ...
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Gwyneth Butera created an article,
How do I add or remove a user from my WLS license?
Adding a user to a WLS licenseIf you would like another user in your organization to be able to use your organization’s WLS license, you can do so by generating an API key in the WLS Portal and sha...
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Gwyneth Butera created an article,
As a remote student, how do I request a Free Academic License?
Our goal is to provide free academic licenses to qualified students, faculty, and staff at recognized degree-granting academic institutions. This one-year license can only be used for academic purp...
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Gwyneth Butera created an article,
Gurobi 13.0.1 released
As of January 2026, Gurobi version 13.0.1 is officially released! Please download this newest major release from the Download Center on our website. Further information Download the latest version ...
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Gwyneth Butera commented,
Hi Ruud - This sounds like it might be the known bug listed here: https://docs.gurobi.com/projects/optimizer/en/current/reference/releasenotes/knownbugs.htmlCan you test the workaround and see if t...
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Gwyneth Butera created an article,
What is an Educational Institution Site License (or Academic Site License)?
An Educational Institution Site License (also called an Academic Site License) is a special type of Gurobi license offered at no cost to qualified academic institutions.Key Features Designed for sc...
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Gwyneth Butera created an article,
When should I send an email to support@gurobi.com?
The email addresses support@gurobi.com and help@gurobi.com are intended only for users who are unable to create an account on gurobi.com, cannot access an existing account, or are unable to open a ...
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Gwyneth Butera created an article,
How do I resolve the error 'Gurobi binary expired 2025-12-02"?
This error indicates that you are using the beta version of Gurobi 13.0. The beta period is now over, and the beta version of the distribution binaries has expired. The official release of Gurobi v...
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Gwyneth Butera created an article,
Gurobi 13.0 released
As of November 2025, Gurobi version 13.0.0 is officially released! Please download this newest major release from the Download Center on our website. Further information Download the latest version...