Gurobi License verification Error

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Kalyan Chakravarthy S

2024年03月04日 08:30

We have Gurobi Manager, Compute and Mongo DB deployed in GKE(GCP) and have configured the license file.

In Gurobi Manager UI, I am seeing the below error in Gurobi manager UI after configuring a WEBFLOATCS license for the Gurobi Compute deployed in GKE.

License Type - Webfloatcs

License Status - Invalid

Error - Too many sessions, 1 active sessions for a baseline of 1

The license → info section in Gurobi manager has the correct node id and web lic details which means the lic configuration is correct

Can you pls help?

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Simranjit Kaur

Gurobi Staff

2026年11月13日 01:29
This post is more than two years old. Some information may not be up to date. For current information, please check the Gurobi Documentation or Knowledge Base. If you need more help, please create a new post in the community forum, or try Gurobot, our chatbot interface offering instant, expert-level support.
Elisabeth Rodríguez Heck

Gurobi Staff

2024年03月04日 08:38
Hi,

This question seems to be license-specific, so we will handle it in a ticket for better assistance.

Best regards,

Elisabeth
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Kalyan Chakravarthy S

2024年03月04日 08:56
Hi Elisabeth Rodríguez Heck

Thanks for your response.

We can create a ticket for this issue, however can you help us understand the meaning of this error - "Too many sessions, 1 active sessions for a baseline of 1"?

Not sure what does it mean!
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Elisabeth Rodríguez Heck

Gurobi Staff

2024年03月04日 09:02
Hi Kalyan,

I already created a ticket for you (#67475), you should have received an e-mail, or be able to see it in the Gurobi Help Center under "Requests".

This error means that you are trying to retrieve a second token to start Gurobi on a new container/machine, but your license only allows using 1 token at a time. See https://license.gurobi.com/manager/doc/overview#limits for more details.

Best regards,

Elisabeth
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