Need Help with Gurobi Installation Issue

Answered

jack mark

August 28, 2024 04:18

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Hello everyone,

I am trying to install Gurobi on my system but facing some challenges. Despite following the installation instructions provided in the documentation, I am running into issues such as receiving an error message during the installation process that says, "License file not found," even though I have placed the license file in the correct directory. I would really appreciate any help or suggestions from the community to resolve this issue so I can start working with Gurobi.

Related to

• Installation

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  Simranjit Kaur

  • Gurobi Staff

  August 28, 2024 05:34 Edited

  Hi Jack,

  We have created a support request in our Help Center to assist with your installation issues. We will contact you via the support ticket. Thank you.

  Cheers,
  Simran

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  jack mark

  August 28, 2024 05:13

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  Thanks Simranjit Kaur for creating the support request; I’ll await further instructions.

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  Simranjit Kaur

  • Gurobi Staff

  August 28, 2024 05:17

  Hi Jack,

  I've just responded through the support ticket. You should receive an email at your email id  ma***91@gmail.com.

  Thanks,
  Simran

   

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  Gwyneth Butera

  • Gurobi Staff

  August 27, 2026 14:26

  For others with a similar issue, please refer to the article Where do I place the Gurobi license file (gurobi.lic)?. Once done, you can verify that the license used by the solver by running gurobi_cl --license in a terminal.

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