Gurobi can't read my username

Answered

Selin Demirtürk

• October 22, 2024 11:05

I have an academic license, but when i want to run a model, i get the following error:

gurobipy.GurobiError: User name mismatch (licensed to 'selindemirturk', current user is ' ')

When running whoami, the response is:

selindemirturk

How can this be solved?

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• License

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• 

  Matthias Miltenberger

  Gurobi Staff

  • October 22, 2024 11:37

  Hi Selin,

  This is likely a problem with your LOCALE settings. Maybe you can fix the issue by trying export LC_ALL="en_US.UTF-8" before running the grbgetkey command (but this really depends on your computer, so I am not sure if it will fix it). You might find this post relevant.

  Cheers,
  Matthias

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