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Failed to open log file gurobi.log

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5 comments

  • Official comment
    Simranjit Kaur
    • Gurobi Staff
    This post is more than three years old. Some information may not be up to date. For current information, please check the Gurobi Documentation or Knowledge Base. If you need more help, please create a new post in the community forum, or try Gurobot, our chatbot interface offering instant, expert-level support.
  • Jaromił Najman
    • Gurobi Staff

    Hi Connor,

    You should try executing Gurobi as administrator. In Windows, you can right click the executable and choose "Run as administrator". If you want to run Gurobi from the command prompt, you should hit the Start button, type "command" or "cmd". You’ll see the Command Prompt icon listed as the main result. Right-click that icon and choose "Run as administrator". From this admin Command Prompt, you should be able to execute Gurobi with all permissions.

    Best regards,
    Jaromił

    0
  • Connor Newman
    • Gurobi-versary
    • First Comment
    • First Question

    Hi Jaromil,

    I tried running it as an administrator and the issue continues. The command processor opens for about 4 seconds before closing itself. 

    0
  • Connor Newman
    • Gurobi-versary
    • First Comment
    • First Question

    However, when I run as an administrator it does not say "Failed to open log file gurobi.log", the application just crashes. 

    0
  • Jaromił Najman
    • Gurobi Staff

    Hi Connor,

    Could you share a screenshot of how you are trying to execute Gurobi on your Windows machine? Please note that the default Gurobi icon suggested by Windows is often the Token Server executable, which does only start a Token Server, i.e., it looks like it does nothing.

    Could you please try starting the Command Prompt as administrator and executing gurobi_cl from the Command Prompt, cf., Solving the model using the Gurobi command-line interface?

    Best regards,
    Jaromił

    -1

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