New Academic License Key

Answered

Tivon Johnson

March 30, 2022 20:50

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Hello,

I am a grad student with an academic license. I recently bought a new computer and receive the following error message when I try to reinstall Gurobi with the existing license key. Can someone please help me reinstall Gurobi?

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• Official comment

  

  Simranjit Kaur

  • Gurobi Staff

  November 16, 2025 23:40

  This post is more than three years old. Some information may not be up to date. For current information, please check the Gurobi Documentation or Knowledge Base. If you need more help, please create a new post in the community forum, or try Gurobot, our chatbot interface offering instant, expert-level support.
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  Eli Towle

  • Gurobi Staff

  March 30, 2022 22:12

  Hi Tivon,

  Can you please request a separate academic license for your new computer? To do so, follow the instructions for a named-user academic license on the Academic Program and Licenses page.

  Eli

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