This error is prompted most likely by using an API Key that is no longer valid (perhaps your code is using the credentials of a person who no longer works in your organization).
To resolve this issue, you need to:
- Log in to our Cloud Manager with a user that is still a contact of your cloud license.
- Create a new API Key.
- Download and save the associated license file, which contains the properties CLOUDACCESSID and CLOUDKEY, among others (you may need to set the environment variable GRB_LICENSE_FILE to point to the target location). Alternatively, you can provide the access ID and the secret key programmatically by setting the parameters CloudAccessID and CloudSecretKey.