Juan Orozco

Gurobi Staff

Total activity 69
Last activity September 13, 2023 20:57
Member since April 01, 2020 21:16

Following 0 users
Followed by 0 users
Votes 0
Subscriptions 37

Activity overview

Latest activity by Juan Orozco

Juan Orozco commented, September 13, 2023 20:57
Hi, Andrew! Since you're a commercial user of our solver, you're entitled to 1:1 support on this matter. Earlier Today I sent you an email with instructions on how to submit a support request on ou...
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- Juan Orozco
- September 13, 2023 20:57
- 0 votes
Juan Orozco created an article, April 24, 2023 18:15
Can I use Azure Cosmos DB with the Cluster Manager?
No, only MongoDB (versions 4.0 and later) and DocumentDB 4.0 are supported. (Refer to the section Quick Cluster Manager Installation of our Reference Manual for Gurobi Remote Services for more info...
- Juan Orozco
- April 25, 2023 15:07
- Updated
- 1 follower
- 0 comments
- 1 vote
Juan Orozco created an article, April 20, 2023 21:17
Is it possible to feed black-box functions to Gurobi?
Since Mathematical Optimization is a declarative approach in which you describe the properties of a solution to your problem (in contrast to imperative programming), it’s not possible to incorporat...
- Juan Orozco
- April 27, 2023 17:57
- Updated
- 1 follower
- 0 comments
- 0 votes
Juan Orozco created an article, February 09, 2023 18:34
ERROR 202: Cannot get key code
The error message ERROR 202: Cannot get key code <licenseKey>indicates our license server could not find your license key. This usually happens when the user is trying to install a WLS (Web License...
- Juan Orozco
- September 13, 2023 11:11
- Updated
- 1 follower
- 0 comments
- -1 votes
Juan Orozco commented, July 19, 2022 15:59
I suggest to open a support ticket on our help center, including a screenshot of the err message you see.
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- Juan Orozco
- July 19, 2022 15:59
- 0 votes
Juan Orozco commented, August 30, 2021 19:52
Dear Anjani, We opened a ticket in our online support portal to discuss this further :) Kind regards,
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- Juan Orozco
- August 30, 2021 19:52
- 0 votes
Juan Orozco created an article, May 17, 2021 17:44
How do I resolve the error 'Access to This Operation Is Not Allowed' while using Gurobi Instant Cloud?
This error is prompted most likely by using an API Key that is no longer valid (perhaps your code is using the credentials of a person who no longer works in your organization). To resolve this iss...
- Juan Orozco
- September 01, 2023 13:51
- Updated
- 1 follower
- 0 comments
- 0 votes
Juan Orozco commented, March 11, 2021 20:19
Official comment
Dear Neils, It is not necessary to indicate the origin. It's enough to select the cities to be visited. Then, Gurobi should return a tour that visits each city once. Having this information, you ca...
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- Juan Orozco
- March 11, 2021 20:19
- 0 votes
Juan Orozco commented, February 09, 2021 21:36
Dear Hamza, I see that you're using Gurobi Optimizer v9.0.3, but the current version is v9.1.1.Could you please try to solve your model instance with the latter? We constantly strive to fix known b...
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- Juan Orozco
- February 09, 2021 21:36
- 0 votes
Juan Orozco commented, January 29, 2021 14:35
As long as you model doesn't have numerical issues, you can definitely trust the optimal solution reported by our Solver
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- Juan Orozco
- January 29, 2021 14:35
- 0 votes