
Juan Orozco
- Total activity 69
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Activity overview
Latest activity by Juan Orozco-
Juan Orozco commented,
Hi, Andrew! Since you're a commercial user of our solver, you're entitled to 1:1 support on this matter. Earlier Today I sent you an email with instructions on how to submit a support request on ou...
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Juan Orozco created an article,
Can I use Azure Cosmos DB with the Cluster Manager?
No, only MongoDB (versions 4.0 and later) and DocumentDB 4.0 are supported. (Refer to the section Quick Cluster Manager Installation of our Reference Manual for Gurobi Remote Services for more info...
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Juan Orozco created an article,
Is it possible to feed black-box functions to Gurobi?
Since Mathematical Optimization is a declarative approach in which you describe the properties of a solution to your problem (in contrast to imperative programming), it’s not possible to incorporat...
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Juan Orozco created an article,
ERROR 202: Cannot get key code
The error message ERROR 202: Cannot get key code <licenseKey>indicates our license server could not find your license key. This usually happens when the user is trying to install a WLS (Web License...
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Juan Orozco commented,
I suggest to open a support ticket on our help center, including a screenshot of the err message you see.
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Juan Orozco commented,
Dear Anjani, We opened a ticket in our online support portal to discuss this further :) Kind regards,
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Juan Orozco created an article,
How do I resolve the error 'Access to This Operation Is Not Allowed' while using Gurobi Instant Cloud?
This error is prompted most likely by using an API Key that is no longer valid (perhaps your code is using the credentials of a person who no longer works in your organization). To resolve this iss...
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Juan Orozco commented,
Official comment Dear Neils, It is not necessary to indicate the origin. It's enough to select the cities to be visited. Then, Gurobi should return a tour that visits each city once. Having this information, you ca...
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Juan Orozco commented,
Dear Hamza, I see that you're using Gurobi Optimizer v9.0.3, but the current version is v9.1.1.Could you please try to solve your model instance with the latter? We constantly strive to fix known b...
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Juan Orozco commented,
As long as you model doesn't have numerical issues, you can definitely trust the optimal solution reported by our Solver