Skip to main content

Error 10009: Unable to open Gurobi license file

Answered

Comments

6 comments

  • Official comment
    Simranjit Kaur
    • Gurobi Staff
    This post is more than two years old. Some information may not be up to date. For current information, please check the Gurobi Documentation or Knowledge Base. If you need more help, please create a new post in the community forum, or try Gurobot, our chatbot interface offering instant, expert-level support.
  • Marika Karbstein
    • Gurobi Staff

    Could you try setting the system environment variable GRB_LICENSE_FILE to point to the gurobi license file? Please check also the article How do I resolve an "Error 10009: Unable to open Gurobi license file"? – Gurobi Help Center

    0
  • Niklas Werner
    • Gurobi-versary
    • First Comment
    • First Question

    Thanks for your answer. I have set the system environment variable to point to the gurobi licence file, but the error message still occurs. I also tried to implement the steps described in the article, but that didn't help either.

    0
  • Ananthi Sri
    • Gurobi-versary
    • First Comment

    Hi, I am also facing the same issue. Is there any update on this issue?

    0
  • Riley Clement
    • Gurobi Staff

    Hi Ananthi, what OS are you using?

    0
  • Jennifer Locke
    • Gurobi Staff

    Are all of you running Linux on your Windows machine through Windows Subsystem for Linux (WSL)?  In addition, please answer the following questions:

    • What version of WSL are you running?
    • Did you install your Gurobi license on the Host Windows machine or the WSL Linux environment?
    • What type of Gurobi license are you using?

     

    If using WSL2 please view the knowledge base article on setting up a license to work in this environment.

     

     

     

    0

Post is closed for comments.