Need Help with Gurobi Installation Issue

回答済み

jack mark

2024年08月28日 04:18

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Hello everyone,

I am trying to install Gurobi on my system but facing some challenges. Despite following the installation instructions provided in the documentation, I am running into issues such as receiving an error message during the installation process that says, "License file not found," even though I have placed the license file in the correct directory. I would really appreciate any help or suggestions from the community to resolve this issue so I can start working with Gurobi.

関連

• Installation

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• 正式なコメント

  

  Simranjit Kaur

  • Gurobi Staff

  2026年11月13日 01:20

  This post is more than two years old. Some information may not be up to date. For current information, please check the Gurobi Documentation or Knowledge Base. If you need more help, please create a new post in the community forum, or try Gurobot, our chatbot interface offering instant, expert-level support.
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  Simranjit Kaur

  • Gurobi Staff

  2024年08月28日 05:34 編集済み

  Hi Jack,

  We have created a support request in our Help Center to assist with your installation issues. We will contact you via the support ticket. Thank you.

  Cheers,
  Simran

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  jack mark

  2024年08月28日 05:13

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  Thanks Simranjit Kaur for creating the support request; I’ll await further instructions.

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  Simranjit Kaur

  • Gurobi Staff

  2024年08月28日 05:17

  Hi Jack,

  I've just responded through the support ticket. You should receive an email at your email id  ma***91@gmail.com.

  Thanks,
  Simran

   

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  Gwyneth Butera

  • Gurobi Staff

  2026年08月27日 14:26

  For others with a similar issue, please refer to the article Where do I place the Gurobi license file (gurobi.lic)?. Once done, you can verify that the license used by the solver by running gurobi_cl --license in a terminal.

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