How do I update my email address, name, or phone number?

Updating your email address

If you need to change the email address associated with your Gurobi Portal account, please register for a new account on the Gurobi User Portal using your new email address and your current contact information.

If you would like to transfer ownership of your commercial licenses to someone else, please submit your question to Gurobot, a chatbot interface that delivers instant, expert-level assistance to users.

If Gurobot wasn't able to resolve your issue, you can submit a support request via the ticket icon at the bottom right of the chat response.

Updating your name or phone number

1. Log in to your Gurobi Portal account.
2. In the left panel, click on "Home." Under the Account Information tab, click "Review your profile information." This will open your profile details.
3. On this page, click the "EDIT" button in the top right corner.
4. Update your first and last name or phone number in the pop-up screen, then click "Next" and save your changes.

Further information

• How do I change my Gurobi User Portal password?