Gwyneth Butera

The issue here was likely caused by some transient network issues from AWS. One thing you can try is increasing the ServerTimeout parameter from the default 60 seconds. This will give your client m...

Here, the user resolved the issue by making the problem less sensitive to numeric problems.

The requested information was provided to the user in a Support Request.

Typically, the root cause of problems like this are that there are some significant numerical issues in the model. Generally speaking, a model with numerical issues can produce inconsistent or unex...

We sent the following to the user which we hope resolvedthe issue.Steps which have helped users with similar issues in the past include: re-running “library(gurobi)” rebooting the computer re-insta...

This issue was investigated and not reproduced. It is likely that the crash is caused by a hardware issue on your machine, e.g., unstable memory. We suggest that you test the memory. A useful way t...

Please see “Still not able to create an academic  license?” of the Knowledge Base article How do I resolve an "Academic Domain Error"? for instructions on how to get assistance for this.

For other users with a similar. If you apply for a license through our partner OAT, your license will not appear in your Gurobi portal account immediately. It will eventually be transferred to your...

Hi Ruud - This sounds like it might be the known bug listed here: https://docs.gurobi.com/projects/optimizer/en/current/reference/releasenotes/knownbugs.htmlCan you test the workaround and see if t...

Hi John - Just to be sure, have you set the LazyContstraints parameter to 1? Thanks.