Getting Started with the Gurobi Help Center

Welcome to the Gurobi Help Center, powered by our team of Gurobi Experts! 

Knowledge Base

We have collected your most frequently asked questions and concerns in the Gurobi Knowledge Base.  These articles are written by Gurobi experts on tips and tricks, FAQs, and common challenges you may encounter.

Gurobi Community

Connect with fellow optimizers in the Gurobi Community to ask and answer questions. You can create a new post by clicking the button marked "New post". Please see Posting to the Community Forum for guidelines and recommendations on posting.

Help Requests

Support requests can be submitted through Gurobot, a chatbot interface that delivers instant, expert-level assistance to users, by clicking the link marked "Get help" near the top right corner in the Help Center. When you click on your profile in the top right corner, you can see all of your previous requests. 

We provide some tips on best practices for getting help in:

• How do I submit a help request as a Commercial user?
• How do I get support as an Academic user?

Further Reading

• Getting Started with Gurobi Optimizer
• Additional Resources for Starting with Gurobi