To request the renewal of an academic site license (also known as a floating or token license), please submit a support request via our Support Portal. When creating the request:
- Specify Account type as Academic
- Include the license ID of the site license to be renewed. You can find this ID in the license file on the token server..
Please make sure that you can access the license details. Ask your system or license administrator for help if the license does not show up.
Further information