As a remote student, how do I request a Free Academic License?

Our goal is to provide free academic licenses to qualified students, faculty, and staff at recognized degree-granting academic institutions. This one-year license can only be used for academic purposes like coursework, teaching, and research. When the license expires, you may request that we renew it.

There are two ways for remote academic users to obtain an individual academic license:

1. You can connect your computer to your university network through VPN (quick – may require some configuration):
   Obtain an academic license using a computer connected to the university network through a VPN that tunnels all traffic through the university network.
   • Note on VPN: If possible, try configuring your VPN client to use full tunneling, where all traffic is routed through the VPN. For more information, please refer to this article: How do I resolve an "Academic Domain Error"?.
2. You cannot connect the computer on which you want to use Gurobi to your university network:
   If you cannot connect your computer to your academic network, but have access to another computer on the academic network, log in to the User Portal on that academic-network-connected computer and create an Academic WLS license. Once created, this license is portable and can be used from any computer anywhere, even from outside of your academic network. Detailed instructions for requesting an Academic WLS license are available in the article How do I obtain a free academic license?.

If the above two options are not possible or you are still having issues, please submit a support request via Gurobot.

1. Visit our Gurobi Help Center.
2. Click on the “Get Help" link in the top right corner of the webpage and submit your request to Gurobot, a chatbot interface that delivers instant, expert-level assistance to users.
3. If Gurobot wasn't able to resolve your license issue, you can submit a support request via the ticket icon at the bottom right of the chat response.
   1. Specify your current Gurobi usage as Academic.
   2. Specify the type of issue as License request.
   3. Include the IP address that is being rejected.
   4. Let us know that you are receiving an "Academic Domain Error" and have already tried the suggestions provided above to no avail.
4. This license process may take longer to complete than the options above.

Further information

• How do I get started with Gurobi for academic users?
• How do I obtain a free academic license?
• How do I obtain a Gurobi license?
• Getting Started with Gurobi Optimizer
• How do I get support as an Academic user?