Note: This process is not available for "self-service" Individual Named-User Academic licenses, which are listed as "Free Academic Trial" in the Gurobi User Portal.
For situations in which the computer is on a secure network without internet access or the network has a firewall that prevents the computer from connecting to the license key server, Gurobi has a manual process to generate the license file:
- Once Gurobi is installed on the target machine, run grbprobe on the target machine to generate a report regarding your system.
info : grbprobe version 11.0.0, build v11.0.0rc2
CPU=Intel(R) Core(TM) i5-1038NG7 CPU @ 2.00GHz
- Next, using any computer connected to the internet, go to the Licenses table on your Gurobi User Portal. Select "INSTALL" on the correct license from the table of licenses. In the popup window, select "GENERATE MANUALLY".
- This will display additional instructions and a form where you can enter the information returned by grbprobe:
- Once you press SUBMIT, you can download your license file and transfer it to the target machine. For information on where to store the file, please see Where do I place the Gurobi license file (gurobi.lic)?
- Specify your current Gurobi usage as Academic.
- Specify the type of issue as License issue.
- Indicate you need a license for a machine that has NO INTERNET access.
- How do I install Gurobi on a machine without internet access?
- How do I resolve the error "Communication failed" when running grbgetkey?